Pre-Arrival Information

We look forward to welcoming you to Melbourne shortly. To assist with your arrival, please see below further information on key areas of the Conference.

Melbourne Convention and Exhibition Centre
1 Convention Centre Place
South Wharf, Victoria, Australia
T +61 3 9235 8000
Venue Website

Located in the heart of Melbourne on the edge of the Yarra River is the Melbourne Convention and Exhibition Centre (MCEC), just a 20-minute drive from Melbourne Airport. Surrounded by a wide range of accommodation within easy walking distance, restaurants, cafes, city centre, the MCEC connects you with everything you need.

To find out how to get to the venue please click here.

The Registration and Information Desk is located on Level 2, Foyer 1 of the Melbourne Convention and Exhibition Centre and will be open the following times:

Thursday 13 August from 7:45am-5:30pm
Friday 14 August from 7:00am-7:00pm
Saturday 15 August from 6:45am-5:30pm

Name badges will be available to collect from the registration desk upon arrival. For security purposes, please wear your name badge at all times, including at social functions.

Every effort will be made to accommodate dietary requirements and/or special requirements, however advance notice is needed. If you did not provide this information at the time of registering, please email the Conference Office.

The Speaker Preparation Room is located in Speaker Room 201, of the Melbourne Convention and Exhibition Centre and is open the following times:

Friday 14 August from 7:00am–4:00pm
Saturday 15 August from 6:45am–2:00pm

The Registration and Information Desk is available for cloaking delegates belongings through the Conference.

A few days prior to the Conference you will receive an email from us detailing how to access the Conference App, which will provide you with the latest information. We encourage you to download the App before arriving at the Conference.

To assist with networking, a copy of the delegate list, excluding privacy requests, will be available on the Conference App.

The dress code for the Conference is smart casual.

If you have booked accommodation through the Conference Office, any changes to your booking must be managed through the Conference Office by email, not directly with the hotel.

If there is an emergency at the venue, please stay calm. Please follow the instructions given by the venue staff who are fully trained for an emergency situation.

The emergency phone number in Australia is 000. The dispatcher will then put you through to Police, Ambulance or the Fire Brigade.

We encourage you to network with the exhibitors during the Conference. Located in Melbourne Room 1, the Exhibition will be open the following times:

Friday 14 August from 8:00am-7:00pm
Saturday 15 August from 8:00am-4:15pm

Daily catering and the Welcome Reception will also be held in Melbourne Room 1.

Delegates are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such coverage. The Conference Organisers and the Conference Office accept no responsibility for any loss in this regard.

There will be a dedicated wifi network for you to use throughout the Conference. The password to the Conference network will be printed on the reverse side of your name badge.

Please be advised during the Conference photography and filming may take place and may be used to promote the Conference, both within Australia and internationally, across all print and digital platforms. If you do not wish to appear in any images captured, please inform us so we can take the appropriate steps and where possible, and please move out of camera range.

The Conference opening session will commence at 8:00am sharp on Friday 14 August 2026. This will be in Melbourne Room 2 at Melbourne Convention and Exhibition Centre. We encourage you to register early to ensure you are seated and ready for the formalities to begin. Please see the Conference website for the full program.

Please check your registration details in your email confirmation. If you would like to attend any of the events, and it is not in your confirmation email please contact the Conference Office.

Industry Welcome Reception
Date: Friday 14 August 2026
Location: Melbourne Room 1, Melbourne Convention and Exhibition Centre
Time: 5:30pm-7:00pm (immediately following sessions)
Dress Code: Relaxed Conference Attire
Tickets: This event is included in all full registrations and for Friday registrants. Additional tickets may be purchased for $65 AUD per person inc GST.

Conference Celebration Event
Date: Saturday 15 August 2026
Location: Evergreen- Level 3, Crown Towers
Time: 7:00pm-11:30pm
Dress Code: Relaxed Conference Attire
Tickets: This event is not included in any registration types. Tickets may be purchased at $140 AUD per person inc GST and includes food and beverages.